Legal

Terms of Service

Last updated: September 2026

These terms explain the use of FactoryRoster as a verified supplier information and contact intelligence service. FactoryRoster provides verified supplier information for sourcing research only and does not participate in transactions, payments, logistics, contracts, inspections, or buyer-supplier agreements unless explicitly agreed in a separate service.

01.FactoryRoster service scope

FactoryRoster provides verified supplier information, contact intelligence, and supplier verification support for sourcing research. Use of this service is subject to these terms.

02.Information service only

FactoryRoster is an information service. Published supplier records represent information verified at the time of listing and may not reflect all current conditions.

03.No marketplace or transaction role

FactoryRoster does not participate in transactions, payments, logistics, contracts, inspections, or buyer-supplier agreements. Buyers and suppliers manage their own commercial relationships independently.

04.Contact credits

Contact credits unlock individual verified contact records. Credits are for personal sourcing research use. FactoryRoster does not guarantee that contact information will result in a successful supplier relationship.

05.Supplier verification requests

Verification request services are available to eligible users. Scope and availability vary by supplier and request type. FactoryRoster will confirm available scope before proceeding.

06.Buyer responsibility

Buyers are responsible for their own due diligence, including product quality, contract terms, compliance, payment arrangements, and order fulfillment. FactoryRoster does not represent buyers or suppliers in transactions.

07.Supplier information and updates

Supplier records are based on information reviewed at verification time. Suppliers may request corrections through the Contact page. FactoryRoster reviews correction requests but does not guarantee immediate updates.

08.No guarantee of product quality, pricing, delivery, or compliance

FactoryRoster verifies identity, contactability, and supplier-type supply evidence only. We make no guarantee regarding product quality, pricing accuracy, delivery performance, regulatory compliance, or transaction outcomes.

09.Account use

You are responsible for maintaining account security. Accounts may not be shared or used in violation of these terms. FactoryRoster may suspend accounts that violate usage terms.

10.Contact

Questions about these terms? Contact FactoryRoster through the Contact page.

factoryroster.com
PrivacyContact